Refund & Return Policy

At WebZap, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return within 15 calendar days after the date you receive your product, subject to the conditions outlined below.

Please note that this 15-day return period applies to our voluntary return policy. Nothing in this policy is intended to limit, exclude, or waive any consumer rights or legal remedies that cannot legally be limited or excluded under the laws applicable to your purchase.

Returns for Change of Mind

If you simply change your mind about your purchase, you may request a return within 15 calendar days of receiving your order.

To be eligible for a return, the product must:

• Be unused and in the same condition in which you received it.

• Be returned with its original packaging and accessories, when applicable.

• Include proof of purchase or sufficient information to identify your order.

• Be returned in accordance with the instructions provided by WebZap.

You must contact us at webzap8@gmail.com before sending any product back.

Do not send a product to a return address without first contacting us and receiving return instructions.

Damaged, Defective, or Incorrect Products

Please inspect your order when you receive it and contact us as soon as reasonably possible if:

• The product arrived damaged.

• The product is defective or does not function as reasonably expected.

• You received the wrong product.

• The product does not materially match the description or information provided on our website.

We may request photographs, videos, or other information reasonably necessary to assess the issue.

Depending on the circumstances and applicable law, we may provide a replacement, repair, refund, or another appropriate solution.

Nothing in this section limits any mandatory consumer rights or legal remedies available to you under the laws applicable to your purchase.

Return Conditions

Products returned under our voluntary 15-day return policy must be unused and in substantially the same condition in which they were received.

We reserve the right to refuse a voluntary return when the product does not meet these conditions, except where applicable law provides otherwise.

Items That May Not Be Eligible for Voluntary Returns

Certain products may not be eligible for voluntary returns where permitted by applicable law, including products that are:

• Perishable.

• Made or customized specifically for the customer.

• Sealed products that cannot reasonably be returned for health, hygiene, or safety reasons after being opened.

• Hazardous materials or products subject to applicable transportation restrictions.

Any exclusion applies only to the extent permitted by applicable law and does not affect mandatory consumer rights relating to defective, damaged, incorrect, or misrepresented products.

Return Shipping Costs

For voluntary returns due to a change of mind, the customer is responsible for the return shipping costs unless WebZap expressly states otherwise.

If the return is required because the product was defective, damaged, incorrect, or materially different from its description, WebZap will determine the appropriate solution and, where required by applicable law, cover reasonable return-related costs.

International Returns

For international orders, return procedures, shipping requirements, customs requirements, and applicable consumer rights may vary depending on the destination country.

Customers are responsible for following the return instructions provided by WebZap.

We will not require a customer to waive any consumer right that cannot legally be waived under the laws applicable to the purchase.

Refunds

Once we receive and inspect your returned product, we will notify you whether the return has been approved.

If your return is approved, we will initiate the applicable refund using the original payment method whenever reasonably possible.

The time required for the refund to appear in your account may vary depending on your bank, credit card issuer, payment provider, or other financial institution.

Where applicable law requires a specific refund timeframe, we will comply with that timeframe.

Orders That Cannot Be Fulfilled

If we are unable to fulfill an order within the shipping timeframe advertised at the time of purchase, we may contact you to provide an update and, where required by applicable law, offer you the option to cancel the order and receive an applicable refund.

Order Cancellations

If you wish to cancel your order, please contact us as soon as possible after placing the order.

We will make reasonable efforts to accommodate cancellation requests before an order is processed or shipped.

Once an order has been processed or shipped, cancellation may no longer be possible, and the applicable return procedure may apply.

Nothing in this section limits any cancellation or withdrawal rights that may be provided by applicable law.

Sale Items and Promotions

Products purchased during a sale or promotional period may still be eligible for returns when they meet the conditions of this policy, unless a specific exclusion is clearly stated before purchase and is permitted by applicable law.

Nothing in this section limits mandatory consumer rights.

Contact Us

If you have any questions regarding returns, refunds, or your order, please contact us:

Email: webzap8@gmail.com

WebZap

We may update this Refund & Return Policy from time to time. Any changes will be posted on this page and will apply from the date of publication, subject to applicable law.